CLARIDGE SOLAR CARE

Protect Your Investment. Maximise Your Savings

“A solar system is designed to deliver decades of reliable energy — but only if it continues operating at its best. Claridge Solar Care is our professional maintenance and support service, helping homeowners and businesses keep their systems safe, efficient, and performing as they should for years to come.”

Book a Solar Health Check ↓ 📞 Speak with an Engineer
Claridge Solar engineer inspecting commercial rooftop solar panel array in Kenya
🛡️
Engineered for Long-Term Uptime Certified solar technicians, diagnostic precision & EPRA-compliant standards.
WHAT’S INCLUDED

Comprehensive Solar Care Services

Proactive maintenance, fast diagnostics, and certified technical oversight to ensure your solar PV, battery storage, and inverter systems operate at peak efficiency.

📡

Remote monitoring

“We see problems early, often before you do.” Remote monitoring identifies production drops, shading anomalies, and inverter alerts before they become costly interruptions.

* Available for compatible inverter & battery monitoring platforms with active internet or GSM telemetry connection.
⚡

24-hour response

“We diagnose remotely within 24 hours, and come to site if it isn't resolved.” When an alert or support ticket is logged, our engineering desk reviews telemetry promptly.

* 24 business hours remote diagnosis commitment. On-site dispatch arranged as required by system urgency and agreement.
🔧

Scheduled servicing

“Inspections, cleaning and battery checks, with reminders so you never have to remember.” Regular preventive checkups keep dust, loose lugs, and corrosion from degrading production.

* Routine service visits recommended every 6 to 12 months based on your dust exposure, environment, and system size.
📋

Warranty claims handled for you

“We deal with the manufacturer/distributor, not you.” We prepare diagnostic logs, serial audits, and claim documentation directly with equipment suppliers so you avoid administrative delays.

* Subject to original manufacturer warranty terms, coverage validity, and documented operational history.
🎓

Training

“On-site at commissioning, and online whenever you need a refresher.” Practical walk-throughs covering normal operation, monitoring apps, emergency isolation, and daily care for your staff or family.

* Hands-on operator briefing on site, with digital manuals and direct technical support contact.
⚖️

Compliance checks

“Your system stays in line with EPRA and KPLC requirements.” We inspect earthing resistance, surge protection devices (SPDs), DC/AC isolation switches, and grid safety standards.

* Rigorous technical inspection against Kenya standard guidelines; maintenance checkups support ongoing compliance.
DIAGNOSTIC AUDIT

Installed by someone else?

“A paid, independent check of why your system isn't performing. We inspect it, test its performance, check the batteries, wiring and earthing, and give you written recommendations on what needs fixing.”

  • ✔ Comprehensive on-site physical inspection
  • ✔ PV string & inverter performance testing
  • ✔ Battery health, charging & cycle audit
  • ✔ Wiring, DC isolators & earthing integrity
  • ✔ Identification of safety risks or hot spots
  • ✔ Clear written report & prioritized remedy plan
Book a Solar Health Check ↓ 💬 WhatsApp Enquiry
Claridge Solar engineer testing inverter electrical connections and battery voltage
FOUR SIMPLE STEPS

How it works

A structured, reliable operational loop that catches problems early and ensures rapid technical resolution.

1

We monitor

“Your system reports to us around the clock.” Telemetry streams live energy generation, battery status, and fault alarms to our monitoring center where anomalies trigger immediate reviews.

2

We respond

“Remote diagnosis within 24 hours.” Our qualified engineers review diagnostic trends, check firmware status, and troubleshoot software-level issues without waiting for an on-site visit.

3

We visit

“A technician comes to site if the problem persists.” When physical intervention is needed, our field service crew arrives equipped with calibrated testing gear and replacement components.

4

We service

“Regular check-ups keep it performing.” Scheduled cleaning, terminal retightening, and thermal scanning maintain maximum generation and extend inverter and battery longevity.

FAQS

Questions people ask

Honest, practical answers about solar maintenance intervals, warranties, and independent system health checks in Kenya.

“A properly installed system with quality equipment runs smoothly. A service every 6 to 12 months keeps it that way, and we monitor it in between.” Dust accumulation, seasonal rainfall patterns, and minor connection vibrations can gradually eat into your system's solar yields. Proactive care ensures small calibration issues are resolved before they cause equipment stress.
“We diagnose remotely within 24 hours and send a technician if needed. Parts under warranty are claimed on your behalf.” We coordinate diagnostics and RMA submission directly with official distributors, saving you the hassle of technical paperwork. Any non-warranty repairs, transport, or replacement parts are quoted transparently before work begins.
“We clean the panels, blow dust out of the inverter and battery vents, tighten connections, check the wiring, mounting and earthing, and test that the system and batteries are performing as they should.” All physical and electrical checks are executed by certified technicians using safe isolation procedures and working-at-height safety gear.
“It depends on where you are and the size of your system. We'll give you the price before we come.” No hidden surprises. Once you share your location and system specifications (residential, commercial, or institutional), our engineering team provides a clear, upfront quote before scheduling the visit.
“Yes, through a paid Solar Health Check. We assess the system, explain why it isn't performing as it should, and recommend how to put it right.” You receive an unbiased engineering assessment of wiring, earthing, battery storage, and inverter settings, alongside actionable recommendations. You can book a Solar Health Check online or via WhatsApp.
“Yes, anywhere in Kenya.” We serve residential and commercial clients across Nairobi, Kiambu, Machakos, Nakuru, Eldoret, Mombasa, Kisumu, and all 47 counties. Travel logistics are clearly calculated and approved with you in advance.
GET IN TOUCH

Book Support or a Solar Health Check

Select your required service below. Our engineering desk will review your details and confirm the schedule and transparent pricing before any visit.

🔒 Your details are kept strictly confidential. No hidden fees.
Prefer an immediate chat? Connect directly with our on-duty engineer on WhatsApp:
💬 Chat on WhatsApp

Keep your solar working as hard as the day it was installed.

Whether you need regular servicing, warranty assistance, or an expert second opinion on a system that underperforms, Claridge Solar Care is here to protect your energy independence.

Request a Service Book a Solar Health Check